Policies

• Not selling your information- you’ve entrusted us with your personal information, and we’re committed to using it wisely. the YMCA of Springfield will not sell your personal information to anyone, for any reason, at any time.
• Using Firewalls and encryption- We use firewalls and encryption technology to protect personal information on our computer systems.
• Restricting who has access to your information- We take precautions to ensure that your internet account and personal information are accessible only by employees who are authorized to have access to your personal information.

The YMCA reserves the right to combine terms, arrange collaborations, or cancel any program activity that fails to meet the minimum enrollment requirements. Refunds will not be given for reasons related to participant scheduling conflicts, unmet requests, team assignments, missed practices or games.

• YMCA Controlled Decision: Credit, Prorate, Possible Makeup
• Family or Personal Decision: No refund
• Program dropped before published drop date: Credit, Refund
• Weather-Related – No refund, Possible Makeup
• Holidays: Prorate

YMCA of Springfield Membership Terms and Conditions

By signing this agreement, you authorize the YMCA of Springfield to charge your payment method on file monthly, you acknowledge that membership rates may change in the future, and you agree to the following:

Membership Payment Information

You can manage your account online via our app, our website or work with a YMCA team member in person or on the phone.  Staff may ask for identification before any changes are made.

Payment Method: All members must maintain an active payment method on file, which must include a bank account or credit/debit card.

Membership Rates: The YMCA reserves the right to adjust rates with 30-day advance written notice.

Renewal Date: The renewal date for all memberships is the 1st of the month.
Draft Date: Your membership dues will be drafted on either the 5th or 20th of each month, based on your preferred date, from your preferred payment method on a recurring monthly basis.
Infrastructure Fee: There is an Infrastructure Fee of 3% on Card transactions and 1.08% on ACH transactions, which is not greater than our cost of acceptance.
Returned Payment Fee, Suspension, Reactivation If your payment is returned due to insufficient funds or any other reason, the YMCA of Springfield reserves the right to suspend your membership and make your account inactive until your outstanding balance has been settled. A $25 returned payment fee will be applied to your account. Account balances must be settled within 30 days. Reactivation past a 60-day period will be handled as if you are a new membership applicant, and a $99 initiation fee will be applied to your account at point of activation.
Cancellation Notice: 5 Business Days before Draft Date: Cancellations are acknowledged promptly. A notice of a minimum of 5 business days before your draft date is required for cancellation to be reflected in the upcoming billing cycle.
Membership Change Notice: 5 Business Days before Draft Date: Membership changes are acknowledged promptly. A notice of a minimum of 5 business days before your draft date is required for the change to be reflected in the upcoming billing cycle.
Holds: You can request to place a hold on your account for a maximum of 90 days per calendar year. Your Nationwide Privileges will not be active while your account is on hold.

Waiver and Release of All Claims

I agree to support the YMCA of Springfield’s mission, goals, and policies set by the Board of Directors.  In consideration of gaining membership or participating in activities and programs at the Springfield YMCA, I waive, release, and discharge the YMCA and its representatives from any liability for injuries or damage resulting from my participation. This includes injuries caused by negligence. I declare myself and those included on my membership unit physically & medically sound to engage in YMCA activities. When participating in the YMCA Nationwide Membership Program, I release the National Council of YMCAs and its member associations from claims of negligence for bodily injury or death related to the use of YMCA facilities, and from liability for other claims, including loss of property. The YMCA conducts regular sex offender screenings on all members, participants, and guests. If a match occurs, the YMCA reserves the right to cancel membership, end program participation, and remove visitation access.

Code of Conduct

As a member or participant of the YMCA, I commit to upholding the following standards to ensure a safe, respectful, and welcoming environment for all:

• General Safety: Follow all safety rules throughout the building.
• Smoke-Free Environment: The YMCA of Springfield, IL is a smoke-free facility.
• Respect for Others: Respect others’ right to participate in shared spaces and avoid loud or boisterous behavior that could disturb others.
• Prohibited Actions: Harmful actions or theft will not be tolerated. Foul language, arguing, fighting, or harassment is prohibited. Gang representation or activity is not allowed.
• Property Protection: Theft or damage of YMCA or members’ property will result in criminal prosecution.
• Facility Use: The YMCA reserves the right to deny facility use to anyone who may pose a threat to others.
• Dress Code: YMCA staff may ask patrons to change or modify their apparel to ensure safety and reflect Christian principles, character values, and common decency.
• Commitment to Values: Conduct yourself in accordance with Christian values and the Golden Rule: Treat others as you would like to be treated.

Photo, Video and Audio Usage Consent

Consent: Participants release and consent to the making, reproduction, editing, or rebroadcasting of video footage, sound recordings, photo reproductions, and narrative accounts of their experiences.
Perpetual License: The YMCA of Springfield and collaborating third parties have a perpetual license to use these materials for various purposes, including promotions, advertising, education, and commercial uses.
No Additional Compensation: Participants agree there will be no additional compensation for the use of these materials.
Ownership: All works belong to the YMCA of Springfield, which exclusively owns all rights to the uses worldwide.
Release from Liability: Participants release the YMCA of Springfield and third parties who collaborate with the YMCA from any claims arising from the consent, license grants, uses, or shared uses of the materials.

Photo & Video Policy for Participants of the YMCA of Springfield

Video Surveillance: Cameras are installed in public areas for safety, but not in private areas like locker rooms and restrooms.
Personal Photography/Videotaping: Allowed in recreation areas, excluding restrooms, locker rooms, and certain program spaces (childcare, camp, swimming, etc.). Must be for personal use only and respect others’ privacy.
Commercial Photography/Videotaping: Strictly prohibited.

Photo & Video Etiquette Guide

Respect Others’ Privacy: Be aware of your surroundings and considerate of others’ privacy. Honor requests not to be photographed or recorded.
Be Mindful of Personal Space: Maintain an appropriate distance and avoid interfering with ongoing activities.
Use Discretion with Cell Phones and Wireless Devices: Use them discreetly and quietly.
Share Responsibly: Be mindful of the content you post on social media, respecting others’ privacy.
Report Concerns: Promptly report any inappropriate use of photography or videography to YMCA staff or management.
By following the above guidelines and agreements, you help create a welcoming, safe and cohesive atmosphere at the YMCA.