Our Refund Policy

Program Credit Guidelines
• There are no make-up classes, credits or refunds for
missed classes or changes in a child/families personal
schedule. Exceptions will be made for those participants
with medical emergencies. Documentation may be
requested.
• The YMCA reserves the right to cancel a class due to low
participation. In the event this happens, registrants will
receive a full refund.
• If the YMCA cancels a program due to staff or facility
difficulties, the YMCA will provide a credit for the missed class
on members’ accounts. Credits will expire in 12 months.
• If the YMCA cancels a class/program due to inclement
weather, the YMCA will not issue a credit for the first
occurrence within a session. The YMCA will provide a credit
on members accounts for subsequent occurrences within
a single session. Credits on member accounts will expire
after 12 months. Credits will not be issued for sport
leagues/programs held at outdoor fields; however, the YMCA
will provide make up games for weather cancellations as
often as possible.
• Request to withdraw from a class/program for refund must
be submitted one week prior to the first class/game.
• After the second class within a session, there will be no
participant transfers.
• Classes are not held on holidays, special event or swim
meet dates when the facilities are closed. Classes
effected by YMCA holiday/event closings are prorated prior
to payment.